WHAMMO — DELETE YOUR ACCOUNT

Last updated: October 2026

You can have your Whammo account and its data permanently deleted at any time. This page explains how, what is removed, and what is kept.

1. DELETE IN THE GAME

Open Whammo, tap Settings, then DELETE ACCOUNT at the bottom of the sheet, and confirm twice. Your account and the data listed below are deleted straight away and the game returns to its start screen as a new player. You need to be online and signed in to the account you want to delete.

2. OR ASK US BY EMAIL

If you can no longer open the game, email dlabseu@gmail.com with the subject "Delete my Whammo account" and include:

• Your display name in the Game
• If you linked one, the email address on your game account — please write from that address
• Whether you play on Android or iPhone

We will confirm the request and complete the deletion within 30 days. We may ask you to confirm that the account is yours before acting, so that nobody can delete an account that is not theirs.

3. WHAT IS DELETED

• Your game account, your display name, and any linked email address or Google or Apple sign-in
• Your saved progress: heroes, pets, gear, skills, currencies, items, chests, quests, battle pass and summon history
• Your leaderboard entries and friends list
• Your guild membership, contributions and boss damage, and the quick messages you sent. If you lead a guild, leadership passes to another member
• Your inbox messages and the gameplay events linked to your player ID

Deletion is permanent. Items and purchases on a deleted account cannot be restored or moved to another account.

4. WHAT IS KEPT, AND FOR HOW LONG

We keep daily totals of gameplay events (for example how many runs were played on a given day), which do not identify anyone. We keep the store order number of each purchase, no longer linked to you, so that a purchase cannot be claimed twice and a refund can still be matched. Records of support actions our team took on your account (for example a compensation gift) stay in our internal audit log under your former player ID, which no longer leads to an account. We are required by Belgian accounting and tax law to keep records of purchases for the period that law prescribes; those records are kept for that purpose only.

Purchases are made through Apple or Google, which keep their own records of your orders under their own privacy policies. Advertising data is held by Google; you can reset your device's advertising ID in your device settings.

5. CONTACT

• Trading name: DigiLabs
• Enterprise number (KBO/BCE): BE 1003.912.980
• VAT number: BE 1003.912.980
• Address: De Laar 67, 3581 Beverlo, Belgium
• Email: dlabseu@gmail.com
• Phone: +32 456 65 40 44

See also our Privacy Policy and Terms of Service.