Privacy Policy

Last Updated: October 8, 2026

1. Who We Are

This website, digilabseu.com, is operated by DigiLabs, a sole trader (eenmanszaak) established in Belgium. For the purposes of the EU General Data Protection Regulation (GDPR), DigiLabs is the data controller for the personal data described in this policy. Our registration and contact details are in section 12. We have not appointed a Data Protection Officer, as we are not required to do so.

2. What This Policy Covers

This policy covers this website: the contact form, the newsletter sign-up, job applications through our careers page, and the client project portal. The apps we publish have their own privacy policies:

3. Information We Collect

When you contact us

Your name, email address, the service you are interested in, your message, and how you heard about us (including a referral code if you used one).

When you subscribe to our newsletter

Your email address.

When you apply for a job

Your name, email address and phone number, your location, your experience and motivation, any LinkedIn or portfolio links you share, and how you heard about the role.

When you are a client

The project details we enter in the client portal — the project name, your name and, if you give it to us, your email address — and the progress updates we post. Anyone with your project's access code can view its status page, so keep the code private.

When you browse the site

Our hosting provider receives your IP address, browser type and the pages you request, as part of delivering the site and protecting it from abuse. We use your IP address briefly to rate-limit our forms; we do not use analytics or advertising tools on this website. The cookies we set are described in our Cookie Policy.

4. How We Use Your Data and on What Legal Basis

  • Answering your enquiry, preparing a proposal and, if we work together, delivering the project and keeping you informed through the portal — steps at your request before a contract, and performance of our contract with you (GDPR Article 6(1)(b))
  • Sending you our newsletter — your consent (Article 6(1)(a)). You can unsubscribe and withdraw consent at any time by emailing us
  • Assessing your job application — steps at your request before a contract (Article 6(1)(b))
  • Protecting the website and our forms against spam and abuse — our legitimate interest in operating a secure website (Article 6(1)(f))
  • Keeping business records required by Belgian accounting and tax law — legal obligation (Article 6(1)(c))

We do not sell your personal data.

5. Who Receives Your Data

We use the following service providers, which process data on our behalf:

  • Vercel — website hosting
  • Resend — delivery of form notifications and newsletter emails
  • Google (Gmail) — the mailbox where form submissions and emails to us arrive
  • Convex — the database behind the client portal and our internal tool for managing enquiries and applications

Within DigiLabs, enquiries may be handled by a member of our sales team, who sees only the enquiries assigned to them. We may also disclose data where the law requires it, or to protect our rights.

6. International Transfers

Vercel, Resend, Google and Convex are established in the United States or may process data there. Where personal data is transferred outside the European Economic Area, the transfer is made on the basis of the EU-US Data Privacy Framework where the provider is certified, or otherwise under the European Commission's Standard Contractual Clauses.

7. Data Retention

  • Enquiries that do not lead to a project are kept only while a collaboration is still being discussed, and deleted when they are no longer relevant
  • Client and project records are kept for the duration of our relationship and afterwards for the period Belgian accounting and tax law requires
  • Job applications are kept until a decision is made and for a limited period afterwards in case a suitable role opens, unless you ask us to delete yours sooner. If you join us, your application becomes part of your onboarding record
  • Your newsletter subscription lasts until you unsubscribe

8. Security of Your Information

Traffic to this website is encrypted, our internal tools require their own credentials, and access to personal data is limited to the people who need it. No security measure is perfect; if a breach ever affects your rights, we will notify the supervisory authority within 72 hours and tell you directly where the law requires it.

9. Your Rights (GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Rectification of inaccurate data
  • Erasure of your data
  • Restrict processing
  • Data portability
  • Object to processing based on our legitimate interests
  • Withdraw consent at any time, where processing is based on consent

To exercise these rights, email us at the address in section 12. We will respond within one month.

You also have the right to lodge a complaint with a supervisory authority. In Belgium this is the Gegevensbeschermingsautoriteit / Autorité de protection des données, Drukpersstraat 35, 1000 Brussels — www.gegevensbeschermingsautoriteit.be. You may also complain to the authority in the EU country where you live or work.

10. Children's Privacy

This website is intended for businesses and adults. We do not knowingly collect personal data from children under 16. If you believe a child has sent us personal data, contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time. The "Last Updated" date above shows the latest revision.

12. Contact Us

  • Trading name: DigiLabs
  • Enterprise number (KBO/BCE): BE 1003.912.980
  • VAT number: BE 1003.912.980
  • Address: De Laar 67, 3581 Beverlo, Belgium
  • Email: dlabseu@gmail.com
  • Phone: +32 456 65 40 44